Privacy Policy

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Wylde Star (we/us) care about the privacy of our users and are committed to protecting your personal information.  This privacy policy explains what information we collect about you and why, what we do with that information, and how we handle your information.

Collection of personal information

We collect personal information that could be identifiable to you.  Personal identifiable information such as name, email address, telephone number, address.  If you purchase through Wylde Star, our third party payment processor 'Stripe' will collect and store your billing and credit card information. 

Use of your personal information

We will only use your information to communicate with you and provide a service.

Storage of personal information

We only retain personal information for as long as necessary to provide a service or until you request that the information be deleted.  

How we get the personal information and why we have it

We collect your personal information by your consent.  We hold your personal information to enable us to provide a service and contact you if we have any queries regarding your order.  We will never share your information with third parties.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent.  You are able to remove your consent at any time.  You can do this by contacting info@wyldestar.com

How we store your personal information

We keep your personal information for no longer than necessary to provide a service to you.  We will then dispose of your information by deleting from our website. 

Cookies

Like most websites, we use cookies to improve the quality of our website and your experience of it.  Our 'Cookie Policy' explains more.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@wyldestar.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@wyldestar.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk